Privacy Policy

Privacy Policy

At Specset, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. What We Collect

When you visit our store, we may collect the following types of information:

  • Personal Information: name, email address, shipping and billing address, phone number, payment details.
  • Order Information: items purchased, order total, shipping method, and transaction details.
  • Device Information: IP address, web browser, time zone, and cookies used on your device.
  • Browsing Behavior: pages viewed, time spent on pages, referral links, and clicks.

2. How We Use Your Information

  • Fulfill your orders and deliver products to you
  • Process payments and provide invoices or order confirmations
  • Communicate with you (order updates, customer support, promotions if opted in)
  • Improve our website and shopping experience
  • Screen for fraud and ensure the security of our platform

3. Sharing Your Information

We share your data only when necessary:

  • Shopify – to power our online store
  • Payment providers – to process your payments securely
  • Shipping carriers – to deliver your orders
  • Analytics tools – like Google Analytics, to improve our website performance

We never sell your data.

4. Cookies

We use cookies to provide a better experience:

  • Keep items in your cart
  • Remember login details
  • Track analytics (how visitors interact with the site)

You can manage cookies through your browser settings.

5. Email Marketing

If you subscribe to our mailing list, you agree to receive updates, promotions, and news from Specset. You can unsubscribe at any time by clicking the link at the bottom of our emails.

6. Data Retention

We retain order and personal data as long as needed for legal, tax, or business purposes unless you request deletion.

7. Your Rights

If you are located in the EU or the UK, you have the right to:

  • Access the data we hold about you
  • Request corrections or deletions
  • Withdraw consent or object to processing
  • File a complaint with your local data protection authority

To exercise any of these rights, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be noted below.

Last updated: May 2025

9. Contact Us

For more information about our privacy practices or if you have questions, reach out to us via our Contact page.