Shipping policy

- Processing time

 

Dispatch

All orders will be dispatched within 1-2 business days after purchase. They will be dispatched directly from Greece. 

Postage Time

Standard Shipping: 2 - 3 business days

DHL Express Shipping: 1 - 2 business days

PLEASE NOTE: SPECSET cannot be held accountable for delays in shipping times as these are just an estimated time frame and can often exceed the time advised by Greek National Post.

- Estimated shipping time

 

National Post Standard Shipping

Australia  7-10 business days

New Zealand - 7-10 business days

USA & Canada - 7-10 business days

Asia - 8-12 business days

  • Hong Kong
  • Japan
  • South Korea
  • Singapore

Western Europe - 3-5 business days

  • Austria
  • Belgium
  • Denmark
  • Finland
  • France
  • Germany
  • Iceland
  • Ireland
  • Italy
  • Luxembourg
  • Norway
  • Portugal
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • Netherlands 

PLEASE NOTE: We will do our best to ensure you receive your items as quickly as possible! However, the above shipping times are not guaranteed and are to be used only as a guide. We do not take responsibility for any delays in shipping. SPECSET is not responsible for any duties and/or taxes imposed. We are not responsible for any items held or detained by customs. It is advised that the customer contact their customs office to enquire about any taxes, duties, or import regulations before ordering.

Don't see your country listed above? Please contact us via the "Contact Us" form to enquire about shipping to your country.

 

DHL Express Shipping 

Europe: 2-3 business days
USA, Australia, U.A.Emirates: 2-4 business days
Rest of the world: 2-4 business days

We'll do our best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

- EXCHANGE & RETURNS

  • SPECSET offers refunds for change of mind, although we offer exchanges, please email us to lodge an exchange inquiry. You must notify us via email within 5 days of receiving your order.
  • Package must be shipped using a traceable method (tracking number), SPECSET is not responsible for any lost or damaged items when returning the product.
  • Customers will be responsible for paying the costs of shipping when exchanging or refunding.
  • Exchanges will only be accepted for items in their original condition and packaging. SPECSET holds the right to refuse exchange for damaged or mistreated items
  • If you have received the incorrect item or a faulty item please notify us immediately via email and we will ensure that your order is fulfilled correctly. In these situations, SPECSET will bear all return shipping costs
  • All sale transactions are final and thus are not eligible for exchange unless deemed faulty or damaged due to a fault of our own
 If you have any further questions or need assistance please                                   contact hello@specset.co